国家开放大学电大《管理英语4》形考任务1：
一、选择填空题（每题10分，共5题）
1.
— Is it possible for you to work out the plan tonight?
—__________
单选题 (10 分) 10分
A.I’ll do that.
B.I think so.
C.I’d love to.
答案解释:
解析：本题考核“询问可能性”的交际用语。常用的答语一般使用I think…/I don’t think…等句型表达可能或否定。根据第一说话人传递的信息，这是询问能否完成任务，所以答案是B。
2.
— We could let some of the staff work from home.________________?
— That’s a good idea.
单选题 (10 分) 10分
A.Do you have any good ideas
B.What do you think of it
C.Is there anything else
答案解释:
解析：本题考核“表达意见建议”的交际用语。A是询问有什么好建议， B是询问对所提建议的看法， C是询问是否还有要说明、补充的。根据答语，确定这里是询问看法，所以答案是B。
3.
It is through enthusiasm and quiet intensity ______ we transform creativity and vision into the technologies.
单选题 (10 分) 10分
A.that
B./
C.which
答案解释:
译文：通过热情和全心投入，我们将创意和想法转化为技术。
解析：此句为强调句It is… that…，所以答案是A。
4.
______ CEOs spend planning, the more profitable their companies are.
单选题 (10 分) 10分
A.The more time
B.The more
C.The less time
答案解释:
译文：首席执行官们花费在规划上的时间越多，他们的公司就越有效益。
解析：此句为the more… the more…引导的比较结构，根据句意，应选择表示更多时间，所以答案是A。
5.
The demands and requirements placed on the CEO of Sony are different from ______ on the manager of your local Wendy’s restaurant.
单选题 (10 分) 10分
A.these
B.those
C.which
答案解释:
译文：对索尼首席执行官的标准和要求与那些在当地温迪餐厅担任经理的人不同。
解析：句中的过去分词短语placed on the CEO of Sony做定语修饰demands and requirements，be different from…，those作替代词，指代demands and requirements，所以答案是B。
二、阅读理解：根据文章内容，判断正误（共50分）。
6.Who Killed Nokia?Nokia executives attempted to explain its fall from the top of the smartphone pyramid with three factors: 1) that Nokia was technically inferior to Apple, 2) that the company was complacent and 3) that its leaders didn’t see the disruptive iPhone coming.
It has also been argued that it was none of the above. Nokia lost the smartphone battle because of divergent shared fears among the company’s middle and top managers which led to company-wide inertia that left it powerless to respond to Apple’s game.
Based on the findings of an in-depth investigation and 76 interviews with top and middle managers, engineers and external experts, the researchers discovered a culture of fear due to temperamental leaders and that frightened middle managers were scared of telling the truth.
The fear that froze the company came from two places. First, the company’s top managers had a terrifying reputation. Some members of Nokia’s board and top management were described as “extremely temperamental” and they regularly shouted at people “at the top of their lungs”. It was very difficult to tell them things they didn’t want to hear. Secondly, top managers were afraid of the external environment and not meeting their quarterly targets, which also impacted how they treated middle managers.
操作提示：正确选T，错误选F。
1. Nokia lost the smartphone battle because its technology is not as good as that of Apple. (1)
2. Nokia’s middle managers were frank to tell the truth, but the top ones didn’t listen to them. (2)
3. Nokia’s top managers were too moody to hear anything good but harsh. (3)
4. Middle managers in Nokia delivered results more than they promised earlier. (4)
5. Nokia’s top managers should have had better conversation techniques to encourage internal coordination and truth. (5)
完形填空题 (50 分) 50 分
答案解释:
答案：1. F 2. F 3. T 4. F 5. T
解析：
1.这是一道细节题。一般对于细节题，我们需要查找信息所对应的句子或者句群。此题信息对应文章第二段的第二句话，即“智能手机大战失败的原因是公司内部散发着的恐惧”，所以选F。
2. 这是一道细节题。此题信息对应文章第三段的最后一句话，即“frightened middle managers were scared of telling the truth”，所以选F。
3. 这是一道归纳总结题。此题对应文章第四、五、六段的内容，文章中提到“高层名声糟糕，大声吼叫下属；中层保持沉默或提供虚假信息”，所以选T。
4. 这是一道细节题。文章第七段已经告知读者“This led middle managers to over promise and under deliver.”，所以选F。
5. 这是一道细节题。文章最后一段的最后一句话已经告知读者高层应该建立良好的沟通方式，所以选T。
国家开放大学电大《管理英语4》形考任务2：
一、选择填空题（每题10分，共5题）
1.
—____________________identify the problems that have been occurring?
—Well, as you know, the problems we had with Gary caused a lot of friction among the team.
单选题 (10 分) 10分
A.What would you
B.Will you
C.Are you able to
答案解释:
解析：本题考核“询问工作情况”的交际用语。选项A用的疑问词不对，正确的问句是“How would you”；选项B不适用于询问工作情况；选项C表达了第一说话人需要明确回答的意思，是此处较为理想的答案，所以答案是C。
2.
—How did your meeting go yesterday?
— ____________________actually, it was really frustrating.
单选题 (10 分) 10分
A.Not so good
B.Very good
C.Nothing special
答案解释:
解析：本题考核“消极评价”的交际用语。根据句意，第二说话人要表达的是负面评价，Very good不合题意，Nothing special所蕴含的消极程度与后面的frustrating也不匹配，所以答案是A。
3.
Effective leaders distill complex thoughts and strategies into simple, memorable terms __________ colleagues and customers can grasp and act upon.
单选题 (10 分) 10分
A.when
B.that
C.who
答案解释:
译文：善于交际的领导者能够把复杂的思想和策略提炼成简单易记的语句，便于同事和顾客领会执行。
解析：根据句意，此处的从句应为定语从句，修饰terms，因此需要关系代词that/which，所以答案是B。
4.
In today’s environment, __________ people are often burned out, it’s important for employees to have a personal connection with you and the work you believe in.
单选题 (10 分) 10分
A.where
B.when
C.while
答案解释:
译文：在如今的工作环境下，人们常常筋疲力尽，让雇员们与你以及你所倚重的工作建立切身关系尤为重要。
解析：此处的从句为非限制性定语从句，修饰environment，根据句意，应使用关系副词where，正确答案是A。
5.
What you need to do is to keep things short and sweet, just the ______.
单选题 (10 分) 10分
A.questions
B.topics
C.highlights
答案解释:
译文：你要做的就是发言尽量简短和讨人喜欢，只需要说重点。
解析：question意为“问题、议题”；topic意为“主题、话题”；highlight意为“重要的事情”。根据语境，答案应该是C。
二、阅读理解：根据文章内容，判断正误（共50分）。
6.Habits of Highly Effective Communicators It’s no secret that good leaders are also good communicators. Indeed, communication and leadership are inextricably tied. How can you galvanize, inspire or guide others if you don’t communicate in a clear, credible and authentic way? Here are 5 essential communication practices of effective leaders:
1. Mind the say-do gap. Trust is the bedrock of effective leadership – your behavior is your single greatest mode of communication, and it must be congruent with what you say. If your actions don’t align with your words, you are storing up trouble for the future.
2. Make the complex simple. Effective leaders distill complex thoughts and strategies into simple, memorable terms that colleagues and customers can grasp and act upon. The most important thing is to clarify what you want to say, look out for technical jargon and avoid business speak, which add complexity. Say what you mean in as few words as possible.
操作提示：正确选T，错误选F。
1. Communication and leadership don’t always go hand in hand. 1
2. The say-do gap happens when people misunderstand their leader’s intention. 2
3. Using technical jargon makes a leader convincing. 3
4. Communicating sincerely is always the best. 4
5. Observation is as important as communication when you want to know what people really think. 5
完形填空题 (50 分) 50 分
答案解释:
答案：1. F 2. F 3. F 4. T 5. T
解析：
1. 这是一道理解题。此题信息对应文章第一段的前三句，关于沟通与领导力的关系阐述，读懂文章后可做出判断，即本题观点与文章不一致，所以选F。
2. 这是一道推断题。首先要认真阅读文章第二段中所描述的“说与做的分歧”的具体含义是什么，特别是最后一句“If your actions don’t align with your words, you are storing up trouble for the future”，可见题目中的“说与做的分歧”与文章中的并不一致，所以选F。
3. 这是一道细节题。此题信息对应文章第三段中关于如何化繁为简的阐述，读懂段落大意后即可做出判断，及题目观点与文章观点不一致，所以选F。
4. 这是一道推断题。这道题根据常理即可判断是正确的，同时也可在文章中找到对应的观点，即第四段中的 “People want real, people respect real, people follow real”，所以选T。
5. 这是一道推断题。这道题根据常理即可判断是正确的，同时也可在文章中找到对应的观点，即最后一段中的“Listen with your eyes as well as your ears”，所以选T。
国家开放大学电大《管理英语4》形考任务3：
一、选择填空题（每题10分，共5题）
1.
—__
— I’d like to have this film developed.
单选题 (10 分) 10分
A.What’s it?
B.May I help you?
C.What do you want?
答案解释:
解析：本题考核“询问”的交际用语。根据答语“我想把胶卷冲洗出来”，可以推断对话发生在相馆，第一说话人肯定是服务人员。服务员看到顾客会主动询问“May/Can I help you?”“What can I do for you?”，所以答案是B。
2.
— What are your teammates like?
—_
单选题 (10 分) 10分
A.They are all warmhearted and helpful.
B.They all like sports and games.
C.They are all good friends.
答案解释:
解析：本题考核“如何评价人”的交际用语。根据第一说话人的询问“你的队友怎么样？”，可以确定这里是询问对他人的看法，所以答案是A。
3.
If I take the time to talk with my manager at the beginning of a project, we ______ off to a great start on the same page.
单选题 (10 分) 10分
A.can get
B.have got
C.get
答案解释:
译文：如果我在项目开始时就花时间和我的经理交谈，我们就可以保持意见一致，有个良好的开头。
解析：此句是由if引导的条件句，使用的时态为一般现在时，固定搭配on the same page，意为“意见一致”，所以答案是A。
4.
The majority of these team challenges ______ anywhere.
单选题 (10 分) 10分
A.can deliver
B.are delivered
C.can be delivered
答案解释:
译文：这些团队性的挑战绝大多数都是无处不在的。
解析：情态动词can表示推测，be + 过去分词为被动语态。根据句意，所以答案是C。
5.
I believe that I have a lot to contribute ______ a team environment, and am comfortable in both leadership and player roles.
单选题 (10 分) 10分
A.to
B. with
C.for
答案解释:
译文：我相信我能为团队环境做很多贡献，把领导力和参与者角色平衡到一个恰当的点上。
解析：动词contribute，意为“贡献，奉献”，后接介词to，所以答案是A。
二、阅读理解：根据文章内容，完成选择题（共50分）。
6.A Teamwork Game
A team of about 35 employees had come together for a team building event. They were a young, bright and enthusiastic team. However, one of their chief problems was the fact that they wouldn’t share information or solutions with each other, and the team leader thought they were too focused on themselves and not on the team. As a result, she brought them all into the cafeteria. All of the tables and chairs had been stored away, and fun decorations and hundreds of different colored balloons had been placed around the room.
操作提示：
1. This team building event was aimed at 1 .
A. helping these young, bright and enthusiastic employees become more concentrated on their work
B. making the team members know how to share information or solutions and cooperate with each other
C. building up team morale
2. This event was held in 2 .
A. a self-service restaurant
B. a coffee shop
C. a classroom
3. About how many team members were out of the second round of the activity? 3
A. 30.
B. 35.
C. 5.
4. Which statement below is correct? 4
A. In the second round, every one of the team had found their balloons after 15 minutes.
B. In the third round, the team members were asked them to find the balloon with their name on it amongst the hundreds of other balloons in the room.
C. In the third round, everybody had their own balloon with help from others within 2 minutes.
5. What was the event going to teach these employees? 5
A. Sharing and cooperating with other team members is more efficient when they are working together.
B. Focusing solely on employees’ own pursuits is not allowed in workplace.
C. Failure of teamwork is caused by individual.
完形填空题 (50 分) 50 分
答案解释:
答案：1. B 2. A 3. C 4. C 5. A
国家开放大学电大《管理英语4》形考任务4：
一、选择填空题（每题10分，共5题）
1.
Do you mind if I use vouchers to spend in a restaurant?
单选题 (10 分) 10分
A.Yes, please.
B.Not at all. Go ahead.
C.No, thank you.
答案解释:
解析：答案是B。
2.
—
Can I get you a couple of tea?
—_.单选题 (10 分) 10分
A.That’s very nice of you
B.With pleasure
C.You can, please
答案解释:
解析：答案是A.
3.
An appreciated gift and the gesture of providing it will _ your coworker’s day.单选题 (10 分) 10分
A.look up
B.light up
C.lift to
答案解释:
译文：
解析：答案是B。
4.
Fifty-five per cent of the respondents said that praise and attention from their supervisor would make them feel _ the company cared about them and their well-being.单选题 (10 分) 10分
A. as if
B.even if
C.like
答案解释:
译文：答案是A。
5.
The leader _ at creating opportunities to provide rewards, recognition and thanks to his or her staff.单选题 (10 分) 10分
A.exceeds
B.excellent
C.excels
答案解释:
译文：
解析：答案是C。
二、听力理解：听录音，判断正误（共50分）。
6.操作提示：正确选“T”，错误选“F”。
1.Human resources supported the proposal of giving the business intelligence a pay incentive every three months at the beginning.
2. Brad from human resources supports Scott’s idea. 2
3. Carlotta is the manager of HRD. 3
4. Men and women in the business intelligence team who have been selected to get the prize will receive the same rewarding things. 4
5. The prize-winner cannot choose the prize that costs more than $500. 7. The prize-winner can only have material awards and no day off. 5
完形填空题 (50 分) 50 分
答案解释:
答案：1.F 2.T 3.F 4.F 5.T
本科目的测试采用随机出题的方式，每次考核题目各不相同。若有单独的需求，可以联系国开题库网客服团队。
